1. Definitions and interpretation
In these Terms & Conditions the following terms shall have the meanings below:
You/Your: the customer who enters a Contract through the Website.
We/us/our: SMA Natural - Marc Del
SMA Natural: the company selling Marc Del Products.
Website: the website https://www.marc-del.com
Products: the products Marc Del sells through the Website.
Order: the order of Products through the Website.
Terms & Conditions: the terms and conditions of sale.
Order Confirmation: the e-mail sent by Marc Del to you with the acceptance of your order at the moment the products are dispatched.
Contract: the contract for the purchase of products between you and Marc Del.
2. General conditions
These terms and conditions apply to the use of this website, including the purchase of products and/or services using this website. By using this website for these or any other purposes, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the website. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website. By confirming that you have read and accepted these Terms & Conditions when you submit an order through the website, you confirm your unconditional acceptance of these Terms & Conditions. These Terms & Conditions, along with the order and the order confirmation constitute the contract between you and Marc Del for the supply of products.
3. Amendments to terms and conditions
We reserve the right to amend these terms and conditions from time to time. Amendments will be affective immediately upon the inclusion of such amendments within the version of these terms and conditions on this website. Your continued use of the website following such amendment will be deemed your acceptance of and agreement to be bound by the terms and conditions as amended.
4. Your account and password
-We may provide you with an account login (including a username and password) to verify your identity when you use this website. you must ensure that your account details are complete and accurate when submitted to us, that the information that you have given is true and correct, and you must keep your account details up-to-date. you agree to not impersonate any person or entity falsely state or otherwise misrepresent your affiliation with a person or entity.
-Your username and password are personal to you and you must at all times keep your username and password secure and confidential and not disclose them to any third party.
-You agree that you are solely responsible for any use of the website by any person using your username and password (including any purchases made via the website). You agree to release and indemnify Marc Del in relation to any claims, loss or liability arising out of the unauthorized use of your username or password (including any failure to keep your username or password secure and confidential).
-You agree to notify us immediately by email to email@example.com of any unauthorized use of your account or any other breach of security.
You may be able to make submissions to us from time to time with or without our request you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at anytime, without restriction, edit, copy, publish, distribute, translate and otherwise use in any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments or to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions. you agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
6. Products or Services
Marc Del makes reasonable efforts to ensure that the information about products on the Website is completely accurate. However, Marc Del does not warrant or guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected. None of the material contained on the Website is to be relied upon as a statement or representation in relation to products. Marc Del makes reasonable efforts to accurately display the properties of Products, including the applicable colors. Because the actual color you see may depend on your computer system and settings and the products of Marc Del are natural product, Marc Del cannot guarantee that the delivered product completely matches the product displayed on the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We reserve the right, but are not obligated, to limit the sales of our products or services to any person. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. We reserve the right to discontinue any product at any time. Any offer any product or service made on this site is void where prohibited. Marc Del reserves the right, at any time and without notice, to modify the information about products (including information on prices, description and availability) displayed on the website. However, changes to price, availability or description of products will not affect already submitted and accepted orders. The foregoing will not affect your statutory rights relating to wrongly described products.
7. Ordering on this website
By placing an order on the website, you confirm that you are legally capable of entering into binding contracts and that the information which you provide when you place an order is true, accurate, current and complete.
To place an order, you select the products on the website, place the products in the shopping cart, select your preferred shipping method and pay for the products. Marc Del cannot accept orders placed in any way other than described above.
By placing an order you make an offer to us to purchase the products you have selected. Orders are subject to availability and acceptance by Marc Del. Marc Del may, at any time and at its sole discretion, refuse to accept your order, including but not limited to the cases where:
-You provided incorrect information.
-The website contains an error relating to the products that you have ordered (for example an error relating to the price or description of the products).
-The products that you have ordered are no longer available through the website.
- Marc Del suspects that you are under the age of 18.
Marc Del will not be liable to you or any third party for withdrawing any products from the website, removing or editing any materials or content on the website, refusing to process an order or suspending any transaction after it is being handled.
If Marc Del cannot accept or process your order, Marc Del will contact you by e-mail as soon as possible. If Marc Del cannot accept or process your order because the products are no longer available, or because of an error in the price and/or other information about the products for which the order has been placed, Marc Del will notify you by e-mail. In such case Marc Del will cancel the order of those products and the amount you have paid for those products is refunded.
After placing an order you receive an automated e-mail confirming receipt of your order. This e-mail contains the relevant details of your order. This e-mail does not yet constitute an acceptance of the order. The order will be accepted and the contract will be concluded only when Marc Del dispatches the products. At such time you will receive an order confirmation informing you that the ordered products have been dispatched.
Orders can be cancelled by you at any time before being accepted by Marc Del. If you wish to cancel your Order please contact us by means of the contact form on the website or by e-mail to firstname.lastname@example.org , quoting the order number. In case of cancellation, Marc Del will refund the cost of the products included in the cancelled order.
Marc Del will not accept cancellations made in any way other than those listed above. Once your order has been accepted you may only exercise your right of withdrawal according to the procedure under Clause Withdrawal in these Terms & Conditions.
8. Availability, Cancellation and Rejection of Orders
- Marc Del makes reasonable efforts to ensure that the information about products displayed on the website are always accurate. However, when you place an order certain products may unfortunately be out of stock. If Marc Del is unable to supply you the ordered products within 10 days from the date of your order, Marc Del will cancel the order either partially or entirely and refund you the payment for the products in the cancelled order.
- Where any products are listed on this website with an incorrect price or with incorrect information, we reserve the right to reject or cancel your order (regardless of whether you have made payment for that order). You acknowledge and agree that we have no obligation to sell any products either online or in-store where that products are listed with an incorrect price or with incorrect information. Where you have already made payment for an order that is subsequently rejected or cancelled by us, we will refund the full amount paid by you in relation to that order.
- You may cancel your order any time prior to the time that we send our confirmation of acceptance for that order. Once we have sent our confirmation of acceptance for your order, you may not cancel that order.
The price payable by you for orders accepted by us shall be the price quoted on this website for the relevant products at the time your order is submitted. You shall pay for your orders by credit/debit card or by PayPal. If you pay by credit or debit card, you must supply your card details when you place your order. Your credit or debit card will be debited for the total value of your order at the time your order is placed by you. Marc Del will not accept your order or supply the products to you until your credit or debit card issuer has authorized the payment of the products ordered. If there is a problem with your payment (for example, if your payment card transaction is declined), we may contact you to make alternative payment arrangements. you will be liable for all debt collection costs where you fail to make payment for any order when payment is due. In case the issuer refuses to authorize the payment, Marc Del is not liable for any delay or non-delivery of the Products.
- Products purchased online from this website can be delivered worldwide. Normally delivery will be made by Thailand Post, Thailand’s national post service. But in case you need a special shipping requirements ,delivery costs will depend on the order, the place of delivery and your required shipping method.
- Marc Del will send the products to you at the delivery address indicated on your order confirmation. However, documents will only be sent by e-mail to the e-mail address which you provided at the time of making the order.
- The applicable delivery fees are clearly displayed at the time of purchase.
- Once we have confirmed our acceptance of your order, we will endeavor to dispatch your order within 1 to 2 Business Days unless a different timeframe is specified in relation to a particular good. If we are unable to dispatch your order within this timeframe we will endeavor to contact you and advise you of the expected dispatch date.
- You may specify delivery instructions for your order (for example, you may authorize the courier to leave the products in a specified location if you will not be at the delivery address). We will not be responsible or liable for anything that happens to any order that is delivered in accordance with your delivery instructions.
- Although we will endeavor to meet delivery timeframes where possible, all delivery timeframes are estimates only and we will not be liable for any loss, expense, or other damage caused by any delay in delivery.
- If your package is returned to the sender (to us, Marc Del Natural) in the event of an incomplete address or package not received at the post office. We can resend your package a second time but the actual shipping cost* will be charged. (This will be at your expense.) You can also choose not to return the package and cancel your order. In this case, the order amount will be refunded to you excluding the actual shipping cost*.
- In some cases, taxes and customs will be charged once the package reaches its destination. Any customs duties and taxes associated with the delivery of the package are your responsibility. We are not required to inspect and notify you about customs and taxes involved. Please note that by ordering from this website you are considered an official importer and must comply with all laws and regulations of the country in which your order will be received. In case you refuse to pay the customs fee, the package will be returned to us and indicated that you wish to cancel the order. The refund will be made within 30 days after we have received the package. The actual shipping cost * will be deducted from the total amount of your order.
- We retain ownership and title of the products we supply to you until we have received the full price for the products and the applicable delivery charges. Once your order has been delivered to you (or has otherwise been delivered in accordance with your delivery instructions), as evidenced by confirmation provided to us by Thailand Post, you assume full responsibility for and risk in the products.
* The actual shipping cost is the price paid to Thailand Post, not the price shown on marc-del.com
If you have received the ordered products and are not satisfied with any of them or have changed your mind about purchasing them after receiving the order confirmation, you may exercise your right of withdrawal without penalty and without giving any reason and request a refund within 30 calendar days of delivery of the products, provided that you return the products to Marc Del . Please note that while the products remain in your possession you are under a duty to ensure that the products are kept safe, secure and in good condition. Your payment will be refunded as soon as possible and no later than thirty days after receipt by Marc Del of the returned Products.
12. Return policy
Only not use products can be returned. The shipping cost sent to Marc Del are paid by the customer. In order to return products, please send an e-mail to email@example.com with the order number and return the ordered products to our return address. Please state your details in a short letter attached to the return and include the packaging of products. Your payment will be refunded as soon as possible and no later than thirty days after receipt by Marc Del of the returned products. Products purchased through the official Marc Del retailers can only be returned and exchanged in the store where the products are purchased.
13. Intellectual property rights
- The materials displayed on this website are protected by copyright and other laws in Thailand, and under similar laws and international conventions abroad. you acknowledge and agree that all copyright and other Intellectual Property Rights that may subsist in materials available through or on this website (including text, graphics, illustrations, artwork, photographs, video, music, logos, icons, sound recordings, source code, computer programs, and software) belong to us or to our licensors.
- You must not in any form or by any means : (a) use, copy, modify, adapt, reproduce, store, distribute, print, display, perform, publish, transmit in any way, or create derivative works from, any material available through or on this website or any part of this website generally; or (b) commercialise any material available through or on this website, or any information, products or services obtained from any part of this website without our prior written permission.
- All brand, products, trade, and service names used in this website are the trade marks of us or third parties who have licensed us to use such marks. you are not allowed to use or reproduce any such trade marks in the course of trade, and you may only use such trade marks to access, view, or interact with this website for your own personal and non-commercial purposes.
- Unless we agree otherwise in writing, you are provided with access to this website for your personal use, non-commercial use only. you are authorized to print a copy of any information contained on this website for your personal, non-commercial use, unless such printing is expressly prohibited by a notice or other communication on this website. Without limiting the generality of the foregoing, you may not without our prior written permission on-sell or distribute to any other person information obtained from this website.
14. Disclaimer in relation to website
You acknowledge and agree that, despite all reasonable precautions on our part, this website is not, and cannot be, guaranteed to be error free, uninterrupted, timely, complete, or secure and acknowledge that the existence of any such errors, interruptions, delays, incompleteness, or security limitations will not be a breach of these terms and conditions. We will not be liable to you should this website or any services supplied through this website contain errors, or become unavailable, interrupted, or delayed for any reason. To the maximum extent permitted by law, we do not accept responsibility or liability for any loss or damage, however caused ( including through negligence), which you may directly or indirectly suffer in connection with your use of this website or any linked website, including any such loss arising out of your use of a reliance on information contained on, or accessed through, this website, or concerning any products or services ordered by you from this website.
15. Disclaimer in relation to products (including discounted products)
Items which are advertised as discounted have been ticketed and offered for sale at the higher price before the relevant sale commenced. However, you acknowledge that such items may have been sold at a lower price from time to time.
16. Circumstances beyond the control of Marc Del
Marc Del makes reasonable efforts to perform its obligations under these Terms & Conditions. However, Marc Del cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond its reasonable control, including, without limitation, natural disaster, explosion, flood, fire or accident, war or civil disturbance, strike, industrial action or stoppages of work, any form of government intervention, a third party act or omission, failure of its supplier(s), failure by you to give us a correct delivery address or notify us of any change of address, or a failure by you to affect payment. Marc Del will inform you of any such unforeseen event as soon as possible after its occurrence and it will perform its obligations as soon as reasonably possible.
17. Linked websites and advertisements
This website may contain links to other websites (linked websites). Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices of, or on, or associated with, linked websites. Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary. We accept not responsibility for the content of any advertisement appearing on this website (including for any hyperlink to an advertiser’s own website). The inclusion of any advertisement on this website does not constitute a recommendation or endorsement by us of the advertiser’s products and each advertiser is solely responsible for any representations made in connection with its advertisement.
You must not create any hyperlink, hot link, inline link, or direct link (each a hyperlink) to this website (or any file on this website) or embed any page of (or content on) this website on another website (using a frame, iframe, or otherwise) without our prior written permission in each instance. If you would like to create a hyperlink to this website, please contact us at firstname.lastname@example.org . If you do create a hyperlink to this website, in another website, you will do so at your own risk and you will be responsible for all losses (whether direct or indirect) that we may suffer as a result of that hyperlink or embedding and by doing so you agree to indemnify us against all claims arising from, or in connection with, that hyperlink or embedding.
19. Resale of Products
The Products are only distributed through the Website and via the stores of Marc Del authorized resellers. You may not misrepresent yourself as being an authorized reseller or as being qualified to resell the Products. Marc Del reserves the right to refuse the acceptance of your Order if it suspects that you intend to resell its Products.
20. Concluding provisions
These Terms & Conditions are governed by the laws of Thailand.
In case either party fails to enforce any term of these Terms & Conditions, this does not constitute a waiver of such term or in any way affect the right to later enforce such term.
21. Contact Information
If you have any questions about these Terms & Conditions, the products or your order, please contact us by e-mail to email@example.com